Privacy Policy

4Drive Sri Lanka operates as a booking platform connecting travellers with local suppliers in Sri Lanka. This policy explains how we handle information collected through our website at 4drivesrilanka.com.

Information We Collect

When you submit a booking enquiry via our form or widget, we collect your name, email address, phone number, travel dates, and vehicle preferences. This data is necessary to forward your request to the relevant supplier and facilitate communication.

Our website uses cookies and analytics tools (Google Analytics) to understand visitor behaviour, improve site performance, and track conversions. These tools may collect your IP address, browser type, pages visited, and session duration.

How We Use Your Data

Personal information from booking forms is shared directly with the local supplier you choose. They process your request and issue a voucher with full terms. We do not store payment card details; advance payment transactions are handled by third-party payment processors that comply with PCI DSS standards.

We may contact you via email or phone to confirm booking details, answer questions, or send service updates. You can opt out of promotional messages at any time.

Third-Party Services

Our booking widget is provided by an external technology partner. When you interact with the widget, data is transmitted through secure channels to both 4Drive Sri Lanka and the supplier network. The widget may set its own cookies to maintain session state.

We use Google Analytics to monitor traffic patterns. Google processes data according to its own privacy policy. You can disable analytics tracking via browser settings or opt-out plugins.

Data Retention and Security

Booking enquiries are retained for twelve months to handle support requests and maintain transaction records. Analytical data is aggregated and anonymised after ninety days.

We implement SSL encryption for data transmission and restrict access to personal information to authorised staff only. However, no system is completely secure; we cannot guarantee absolute protection against unauthorised access.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by 4Drive Sri Lanka. Contact us at [email protected] or call +94 11 234 8765 (Mon-Sun: 8:00 AM - 7:00 PM GMT+5:30) to exercise these rights. For data held by suppliers after booking confirmation, reach out to them directly using the contact details in your voucher.

For questions regarding cookies, adjust your browser settings or review our cookie notice.

Changes to This Policy

We may update this privacy policy periodically to reflect operational changes or legal requirements. Continued use of our platform after updates constitutes acceptance of the revised terms.

Contact Address:
4Drive Sri Lanka
42 Galle Road
Colombo 03, Sri Lanka